Deploy the new appliance and import the data from the prior version

For the upgrade process to the new virtual appliance, please follow the steps below to guarantee a smooth completion of the whole process.

  1. Shutdown and backup your ElasticBox appliance with your preferred method. (i.e.: clone)

  2. Switch the old appliance device root storage to have its data exported to an external virtual disk.

    Note: The virtual appliance, by default, requires 100 GB of virtual disk space. For increased storage capacity and faster performance, attach a new virtual disk to the VM which will act as the primary storage device for the appliance. Please do this before you initiate the ElasticBox service on the virtual appliance. See steps a-d:

    • In vSphere vCenter, power off the VM and attach a second virtual disk with more CPU, RAM, and disk space. For more information, see the vCenter 5.0 and vCenter 5.5 help guide.

    • Power on the VM appliance. In the appliance Setup Console under Block Device, select the second disk as the primary appliance storage.

      Add SSH Keys to Access the Appliance Virtual Machine
    • When done, click Save Settings.

      Note: When switching the virtual disk, the appliance will reboot and become unavailable for a few minutes. This is expected as the existing data (appliance settings, logs, database and the most recent saved state) is being copied.

      When the virtual appliance is back online, you can start using ElasticBox.

  3. Deploy the new appliance using this new OVA (without powering on).

  4. Shutdown the new appliance if it is powered on.

  5. Move/Copy the vhd file of the hard disk previously attached (from step 2) into the virtual machine’s folder of the new deployed appliance.

  6. Attach the moved or copied hard disk to the new appliance.

  7. Repeat the process described in step 2 to the new appliance in order to switch the block storage to the attached virtual hard disk that contains the exported data of the old appliance.

  8. Log out and wait for the new appliance to restart. This process will take some time as it needs to migrate the data.

  9. Login with the same credentials you used for the old appliance.

In case you experience any issues, Contact support. We will walk you through the appliance upgrading process.